Logon/Logoff for Assistants

en | de









Logon/Logoff for Assistants


Assistants can logon/logoff from the manager/assistant service



The availability serv...




AND Phone Group Features for Teams and Groups



Overview of features available with AND Phone Group:



Basic Group Services

  • Call Pickup for incoming Group Calls
  • Call Transfer to Group Members
  • Forwarding for Group Members
  • Display of up to 18 group members
  • Acoustic and Visual Signaling
  • Activate - Deactivate Group Display
  • Display of calling number in groups
  • Call forwarding loop detection
  • Direct call to group member
  • Change group
  • Multiple groups per user

Presence Services

  • Display of Statusinformation on Phone
  • Busy Lamp Field (BLF)
  • Advanced Status Information
  • Customized Status Messages
  • Display of group user status

Manager/Assistant Services

  • Direct calls between manager-assistant independent of redirections
  • Status Feedback on internal Calls
  • Complex Manager-Assistant Setups
  • Unlimited Number of Groups
  • VIP Lists
  • Control Manager Services by Assistant Phone
  • Automatic redirect to next available assistant
  • Logon/Logoff for Assistants

Call Center Services

  • Queues
  • Real-time Display
  • Wrap Up Time
  • ACD Reporting
  • Log on and off of agent phones
  • Queueing Algorithms



Logon/Logoff for Assistants



Assistants can logon/logoff from the manager/assistant service



The availability service enables assistant to logoff from the manager/assistant service and calls are automatically forwarded to the next available assistant.

United States, United Kingdom, France, Germany, Italy, Japan, India, Singapore, Spain - ANDTEK TV
 
Fastlinks: Voice Recording | Presence and Status | Lock Phone | Directory | Desktop Client | IP Camera | IP Phone Settings | Broadcast and Paging | Attendant Console
Communications Applications | Free XML Services | ARC | VoIP Ceiling Speaker | Audio Amplifier | Android | iPhone
 
Cisco ®, Cisco IOS ®, Cisco ® Systems and the Cisco ® Logo, are registered trademarks or trademarks of Cisco Systems Inc. and / or affiliates in the U.S. and certain other countries. Cisco Unified Call Manager and Cisco Unified Communications Manager are referring to the respective products of Cisco. Apple ®, iPhone ®, iPod ® Mac ® and Macintosh ® are trademarks of Apple Inc., registered in the U.S. and other countries. Microsoft ®, Windows ®, Outlook ®, Lync ® are registered trademarks of Microsoft Corporation. ANDTEK©, AND Phone© and AND Mobile© are trademarks of ANDTEK GmbH. All other trademarks mentioned in this document or Web site are the property of their respective owners.